Como Construir uma Organização Ágil pela Governança de TI

Alexandre Nunes Hernandes; Claudio Luis Carvalho Larieira

doi:10.5020/2318-0722.2025.31.e14597

Authors

Alexandre Nunes Hernandes Universidade Presbiteriana Mackenzie, São Paulo, SP, Brasil https://orcid.org/0009-0001-8204-5426
Claudio Luis Carvalho Larieira Universidade Presbiteriana Mackenzie, São Paulo, SP, Brasil https://orcid.org/0000-0001-7674-6093

DOI:

https://doi.org/10.5020/2318-0722.2025.31.e14597

Keywords:

agile organization, IT governance, agile framework

Abstract

The contemporary business environment is highly dynamic, and organizations, as well as their executives, seek to achieve superior performance and competitive advantage through IT resources and capabilities. This study aims to investigate how IT governance can contribute to building an agile organization. To enable this study, a qualitative single-case method was employed in a major insurance organization in Brazil. As a result, it was identified that IT governance, through strategic alignment between business and IT, and through its relationship with its mechanisms (processes, structures, and relational mechanisms) and domains (strategic, management, and operational) integrated with the SAFe agile framework, enabled the organization studied to become more agile. The study contributes to the literature on IT governance and agile methods, as well as to managerial practice, by proposing a model for integrating governance models and agile methods.

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Author Biographies

Alexandre Nunes Hernandes, Universidade Presbiteriana Mackenzie, São Paulo, SP, Brasil

Doutorado em andamento em Controladoria e Finanças em Tecnologias de Gestão, pela Universidade Presbiteriana Mackenzie. Mestre em Gestão para Competitividade em TI, administração e negócios pela Escola de Administração de Empresas de São Paulo da Fundação Getulio Vargas (FGV), por meio do desenvolvimento de pesquisas em Transformação Digital. Formado em Tecnologia em Processamento de Dados, Administrador com ênfase em Sistema de Informações, Bacharel em Contabilidade, pós-graduação em Engenharia da Informação.

Claudio Luis Carvalho Larieira, Universidade Presbiteriana Mackenzie, São Paulo, SP, Brasil

Doutor em Administração de Empresas pela EAESP/FGV, Mestre em Engenharia de Computação pelo IPT/SP e Bacharel em Administração pela Universidade Presbiteriana Mackenzie. Realizou estágio de Pós-doutorado no Instituto Superior de Economia e Gestão (ISEG) da Universidade de Lisboa. Professor do Programa de Pós-graduação em Administração (Acadêmico) e do Programa de Pós-graduação em Administração de Negócios (Profissional) da Universidade Presbiteriana Mackenzie, investigando temas relacionados a Gestão de Operações, Gestão de Projetos e Tecnologia da Informação e da Comunicação. Atualmente leciona disciplinas de Gestão de Projetos, Gestão da Qualidade, Gestão da Inovação e Gestão de Operações nos cursos de graduação da Universidade Presbiteriana Mackenzie e de Tecnologia da Informação nos cursos de graduação da EAESP/FGV. Membro do NDE (Núcleo Docente Estruturante) da área de Gestão de Operações na graduação em Administração de Empresas da Universidade Presbiteriana Mackenzie.

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