Impacto da Confiança na Relação entre Gestão de Riscos Relacionais e Engajamento Colaborativo
DOI:
https://doi.org/10.5020/2318-0722.2022.28.e11120Palavras-chave:
Gestão de riscos, Riscos relacionais, Engajamento colaborativo, ConfiançaResumo
O estudo objetiva averiguar o impacto da gestão de riscos relacionais (GRR) no engajamento colaborativo (EC) com parceiros de negócio e testar a confiança (CONF) como mediadora desta relação. Utilizou-se survey, com questionário eletrônico, aplicado a gestores de empresas. Analisaram-se os dados utilizando-se Modelagem de Equações Estruturais, operacionalizada através do software SmartPLS 3.2.6. Os resultados obtidos apontam que todos os itens do modelo de mensuração apresentaram cargas fatoriais superiores a 0,72 e que os intervalos de confiança (I.C.- 95%) foram significativos, confirmando o modelo proposto com indicadores que representam os construtos. Os achados evidenciaram relação positiva e significativa da GRR e da CONF com o EC. Como contribuição, demonstra-se que o gerenciamento de riscos e a confiança são aspectos relevantes para que os parceiros se engajem colaborativamente, reforçando a necessidade de gerenciar os riscos para maximizar benefícios gerados com o relacionamento.
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