Impacto da Confiança na Relação entre Gestão de Riscos Relacionais e Engajamento Colaborativo

Autores

DOI:

https://doi.org/10.5020/2318-0722.2022.28.e11120

Palavras-chave:

Gestão de riscos, Riscos relacionais, Engajamento colaborativo, Confiança

Resumo

O estudo objetiva averiguar o impacto da gestão de riscos relacionais (GRR) no engajamento colaborativo (EC) com parceiros de negócio e testar a confiança (CONF) como mediadora desta relação. Utilizou-se survey, com questionário eletrônico, aplicado a gestores de empresas. Analisaram-se os dados utilizando-se Modelagem de Equações Estruturais, operacionalizada através do software SmartPLS 3.2.6. Os resultados obtidos apontam que todos os itens do modelo de mensuração apresentaram cargas fatoriais superiores a 0,72 e que os intervalos de confiança (I.C.- 95%) foram significativos, confirmando o modelo proposto com indicadores que representam os construtos. Os achados evidenciaram relação positiva e significativa da GRR e da CONF com o EC. Como contribuição, demonstra-se que o gerenciamento de riscos e a confiança são aspectos relevantes para que os parceiros se engajem colaborativamente, reforçando a necessidade de gerenciar os riscos para maximizar benefícios gerados com o relacionamento.

Biografia do Autor

Washington Romão dos Santos, Universidade Federal do Espírito Santo (UFES)

Doutor e mestre em Administração pelo Programa de Pós-Graduação em Administração da Universidade Federal do Espírito Santo (UFES).

Murilo Zamboni Alvarenga, Universidade Federal do Espírito Santo (UFES)

Doutorando e mestre em Administração pelo Programa de Pós-Graduação em Administração da Universidade Federal do Espírito Santo (UFES).

Marcos Paulo Valadares de Oliveira, Universidade Federal do Espírito Santo (UFES)

Professor Associado do Departamento de Administração da Universidade Federal do Espírito Santo (UFES). Pesquisador e Coordenador do Núcleo de Pesquisas em Tecnologias e Processos Organizacionais (TecPrO) e Gerente de Projetos do Núcleo Interdisciplinar de Pesquisa e Extensão em Logística (NIPE-Log/UFMG).

Hélio Zanquetto Filho, Universidade Federal do Espírito Santo (UFES)

Doutor e mestre em Engenharia de Produção pela Pontifícia Universidade Católica do Rio de Janeiro (PUC-Rio). Professor Titular do Departamento de Administração da Universidade Federal do Espírito Santo (UFES).

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09.08.2022

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SANTOS, W. R. dos; ALVARENGA, M. Z.; OLIVEIRA, M. P. V. de; ZANQUETTO FILHO, H. . Impacto da Confiança na Relação entre Gestão de Riscos Relacionais e Engajamento Colaborativo. Revista Ciências Administrativas, [S. l.], v. 28, p. e11120, 2022. DOI: 10.5020/2318-0722.2022.28.e11120. Disponível em: https://ojs.unifor.br/rca/article/view/11120. Acesso em: 26 set. 2022.

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