The information systems as management tools in medium business

Abstract

This paper analyses the information management in the organizations presupposing that the focus of the management to information systems is a necessity to the competitiveness and to maintenance of the firms in the market. The use of an appropriate information system becomes an important management tactic that, if used adequately, can provide competitive advantage. In the context of the information management, the information technology (IT) is put in evidence, especially because it can provide better institutional relationship, use of new technologies, new market channels distribution etc. Using the case study methodology, this paper analyses the IT in a medium size school organization from Fortaleza city, through interviews with managers and IT specialists, in order to identify the characteristics, uses and limitations of its information system. The study showed the intention of implementing IT in the information management. It was also perceived that some difficulties such as people resistance and little involvement of the direction were causing troubles to this intention. Keywords: Information system. Information technology. School organization.